Assessing service quality : satisfying the expectations of library customers
by
Hernon, Peter
; Altman, Ellen (jt.auth.); Dugan, Robert E. (jt.auth.).
Material type: 
BookPublisher: London: Facet Publishing, 2015Edition: 3rd ed.Description: xiii, 218p.ISBN: 9781783300594.Subject(s): Public service (Libraries)-Evaluation | Public service (Libraries)-United States-Evaluation
| Item type | Location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| Books |
Central Library AIOU Islamabad
General Stacks
Allama Iqbal Open UniversityCentral Library |
025.5 HEA (Browse shelf) | Available | 119661 |
Total holds: 0
PB
Eng
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