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The customer centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first

by Thompson, Harvey.
Material type: materialTypeLabelBookPublisher: New York: McGraw-Hill, 2000Description: xv, 247p.ISBN: 0071352104.Subject(s): Success in business | Customer services | Customer relations | International business mechanies corporation customer service
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Central Library AIOU Islamabad

Allama Iqbal Open University

Central Library

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658.812 THC (Browse shelf) Available 100210
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Includes index

eng

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