The customer centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first
by Thompson, Harvey.
Material type: BookPublisher: New York: McGraw-Hill, 2000Description: xv, 247p.ISBN: 0071352104.Subject(s): Success in business | Customer services | Customer relations | International business mechanies corporation customer serviceItem type | Location | Call number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|
Books |
Central Library AIOU Islamabad
General Stacks
Allama Iqbal Open UniversityCentral Library |
658.812 THC (Browse shelf) | Available | 100210 |
Total holds: 0
Includes index
eng
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